Terms & Conditions

Overview

These general conditions of the sale have been established by We, Leisure Equipment Design and govern any purchase by You of products available on our Lust-and-joy.com website (hereinafter the "General Terms and Conditions").

We are :

  • Leisure Equipment Design
  • A company registered in Switzerland : CHE-296.640.704
  • Headquarters : rue du Leopard 7, 1227 Geneva, Switzerland.

Thereafter designated by “Us” or “us” or “ours” or “our”.

We are the owners of the website lust-and-joy.com (thereafter “Website”) as well as the registered trademark Lust & Joy ®.

You designate The Costumer, person that acquire our goods on this Website for non-professional purposes (thereafter “You” or “you” or “yours” or “ your”).

This page (together with our Privacy Policy, Returns Policy, Delivery Policy and Impressum) tells You information about Us and the legal terms and conditions on which We sell any of the products listed on this Website to You.

These terms will apply to any contract between Us for the sale of products to You. Please read these terms carefully and make sure that You understand them, before ordering any products from this Website. Please note that before placing an order You will be asked to agree to these terms. If You refuse to accept these terms, You will not be able to order any products from this Website.

We amend these terms from time to time. Every time you wish to order products, please check these terms to ensure you understand the terms which will apply at that time.

Products

Leading products on sale on this Website are unique (pumps excepted), their conceptions and designs have been developed by We, Leisure Equipment Design, based in Geneva, Switzerland. Subsequently, they are protected by patents, registered design and trade mark demands.

They cannot, under no circumstances, be reproduced, distributed or presented under any other name without our consent.

Cautions

Information contained in the descriptions of our products aims to be as clear and consisted that is conceivable. Notwithstanding, like the photos, graphics, illustrations that are on this Website, they are not contractual.

Price Information

As our site is intended to be international, we strive to display prices and taxes in the currency and tax system of the country from which you are connecting to this Site. This information is based on the IP (Internet Protocol) of your country of connection to this Site.

For technical reasons beyond our control (use of a VPN, proxy, ...) this identification may not be relevant.

For all countries of the European Union, Switzerland and Liechtenstein, our prices include all taxes but exclude delivery costs.

For other countries, the prices given exclude VAT, will be subject to taxes of your country as well as custom duties and exclude delivery costs.

In any cases, it is the delivery address that You indicated when you placed your order that will be taken to account for all taxes and delivery charges.

For more information on taxes and shipping fees, you can check our terms of delivery.

Payment can be made in US $, Euro €, GBP, or CHF Swiss Francs. All options can be found in our Secured payment policies.

Order

General Conditions will apply to every purchase that is made on this Webstie. You acknowledge having read and expressly agree to all terms once You have confirmed your order.

These, together with the order form and the confirmation email to follow your purchase, will constitute the sale a contract.

This sale contract will take effect as soon as You have received customer receives an e-mail from We, indicating that the order is now "Processing" or "Shipped". The Order will then be considered as final.

We reserve the right to refuse your order if We find out that You are not of age to purchase our goods or for any other reason.

In case of an error in the wording of the recipient's details when filling the order form, Leisure Equipment Design cannot be held responsible for the impossibility in which it could be to deliver the product (s) ordered (s).

Age of Consent

By placing an order on our website, you certify being aged 18 or over. If we discover that you are not legally entitled to order certain goods, we will not be able to honour your order that will automatically be void we will not be obliged to complete the order.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The right of withdrawal does not apply to contracts for the supply of goods which due to health reasons or hygiene are no longer suitable for return when the sealed packaging has been removed.

The withdrawal period will expire after 14 days from the day, on which you acquire, or a third party other than the carrier and indicated by you acquire, physical possession of the goods.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Withdrawal procedure

To exercise the right of withdrawal, you may use the attached model withdrawal form or contact us at the following address:

  • LEISURE EQUIPMENT DESIGN
  • rue du Leopard 7
  • 1227 Geneva, Switzerland
  • e-mail: costumercare@lust-and-joy.com

Legal Guarantee

All our products are guaranteed against defects in material and workmanship for a period of two years.

It does NOT cover any damage due to poor maintenance, accident, negligence or normal wear and tear.

Lust & Joy Guarantee

The satisfaction of our Clients is at our first priorities !

If, for any other reason you are not satisfied with one of our goods, Lust & Joy is committed to offering you a 50% discount on your next purchase made on this Website! To learn more about this guarantee, see our warranty and return policy.




PRIVACY

SECURED PAYMENTS

DISCREET PACKAGING

SWISS DESIGN